OCHI AJUMI REKIYA

Mechanical Engineering Professional

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About

Highly motivated Mechanical Engineering professional with a B.Eng. (Second Upper) and M.Eng. (in-view) in Metallurgy, seeking to leverage extensive experience in mechanical design, installation, and project supervision within a challenging engineering environment. Proven ability to lead complex projects, optimize systems, and deliver high-impact solutions, complemented by strong analytical, problem-solving, and client relationship management skills. Committed to contributing technical expertise and leadership to achieve organizational goals and drive innovation.

Work Experience

Resident Mechanical Consultant

ENED Engineering Limited

Nov 2021 - May 2024

Owerri, NG

Led the design, installation, and supervision of mechanical building and construction components, ensuring project delivery and quality standards.

  • Spearheaded the design and installation of critical mechanical building components, including plumbing, drainage, air conditioning, lift, and firefighting systems, ensuring compliance with industry standards and safety regulations.
  • Directed and supervised a team of work design engineers, overseeing project execution from conceptualization to completion, ensuring adherence to specifications and timelines.
  • Managed multiple concurrent mechanical engineering projects, optimizing resource allocation and workflow to deliver high-quality solutions for diverse building and construction initiatives.

Contact Centre Agent

Enterprise Bank Limited

Mar 2014 - Mar 2016

Lagos, NG

Managed diverse customer interactions across multiple channels, resolving inquiries and complaints to enhance customer satisfaction and support bank product telemarketing.

  • Managed a high volume of inbound calls and live chat correspondences daily, efficiently resolving customer inquiries and providing comprehensive support for banking products.
  • Handled email correspondence with customers and conducted telemarketing for bank products, contributing to customer engagement and service delivery goals.
  • Resolved first-level customer complaints and escalated complex issues to appropriate units, maintaining a strong resolution rate on first contact and ensuring customer retention.
  • Placed outbound and follow-up calls to customers, verifying information and proactively addressing concerns to improve overall service quality and customer experience.

Lecturer (Part-Time)

Benue State Polytechnic

Jul 2013 - Mar 2014

Ugbokolo, NG

Taught and assessed students in Engine Design, fostering foundational understanding and evaluating academic performance.

  • Lectured undergraduate students on advanced Engine Design principles and applications, preparing them for practical engineering challenges.
  • Developed and delivered comprehensive lesson plans on the principles of engine design, enhancing student comprehension and engagement with complex topics.
  • Assessed student performance through examinations and practical assignments, providing constructive feedback to improve learning outcomes and academic progression.

Graduate Trainee

Scientific Equipment Development Institute

Jul 2012 - Dec 2012

Enugu, NG

Gained hands-on experience across diverse engineering disciplines, including machine design, manufacturing, and electronics, to develop a comprehensive technical foundation.

  • Operated and maintained conventional and CNC Lathe Machines, gaining practical experience in precision machining and fabrication techniques.
  • Applied AutoCAD and SolidWorks for machine design, contributing to the development of new equipment and component prototypes.
  • Participated in welding, fabrication, and foundry operations, enhancing practical skills in material processing and manufacturing techniques.
  • Acquired foundational knowledge in Basic Electrical and Electronics, Plastic Production/Recycling, Computer Installation, and Web Design/Software Development, broadening technical expertise.

Mathematics Teacher – NYSC

Holy Rosary College

Jan 2010 - Jan 2011

Enugu, NG

Taught Senior Secondary Mathematics, developing lesson plans and assessing student performance.

  • Taught Senior Secondary Mathematics curriculum to a diverse student body, improving student understanding of complex mathematical concepts.
  • Compiled detailed lesson notes and instructional materials, enhancing the learning experience and supporting student academic progress.
  • Assessed students' level of performance through regular evaluations, providing targeted support and feedback to improve academic outcomes.

Education

Mechanical Engineering (Metallurgy)

University of Ilorin

In-View

Jan 2018 - May 2024

Ilorin, NG

Mechanical Engineering

University of Maiduguri

Second Upper

Jan 2006 - Jan 2010

Maiduguri, NG

Secondary Education

Federal Govt. Girls College

Jan 1994 - Jan 2000

Kazaure, Jigawa, NG

Volunteer

Presiding Officer (PO) – Adhoc Staff

Independent National Electoral Commission (INEC)

Jan 2011 - Jan 2011

NG

Managed voter accreditation, vote counting, and election result publication during the electoral process.

  • Presided over the accreditation of voters, ensuring strict adherence to electoral guidelines and maintaining transparency throughout the process.
  • Accurately counted votes cast, contributing to the integrity and reliability of the election process.
  • Published election results promptly and accurately, upholding democratic principles and ensuring public trust.

Certificates

Microsoft Project Training | Project Management Training

Davton8020 Consulting Company

Jan 2014

Nigerian Engineering Graduate Supervised Skill Acquisition Programme

Scientific Equipment Development Institute, Enugu

Jan 2012

Associate Member (No ISMN/02/2012A17854)

Institute of Strategic Management of Nigeria

Jan 2011

Automated Computer Aided Design (AutoCAD)

University of Maiduguri

Jan 2009

Safety and Hazard Management

Kaduna Refining and Petrochemical Company

Jan 2008

Languages

English , Hausa , Yoruba , Idoma

Skills

Professional Attributes

  • Teamwork
  • Problem Solving
  • Adaptability
  • Pressure Handling
  • Tactfulness
  • Organizational Goal Alignment
  • Analytical Thinking

Software & Tools

  • Microsoft Office Suite
  • MS Word
  • MS Excel
  • MS PowerPoint
  • MS Project
  • AUTOCAD
  • SolidWorks

Mechanical Engineering

  • Engine Design
  • Mechanical Design
  • Metallurgy
  • Plumbing Systems
  • Drainage Systems
  • Air Conditioning (HVAC)
  • Lift Systems
  • Firefighting Systems
  • Machine Design
  • Conventional Lathe Machine
  • CNC Lathe Machine
  • Welding
  • Fabrication
  • Foundry Operations
  • Plastic Production
  • Recycling

Project Management

  • Project Supervision
  • Project Execution
  • Work Design
  • Resource Allocation
  • Timeline Management
  • Quality Assurance

Technical & Operations

  • Basic Electrical and Electronics
  • Computer Installation
  • System Maintenance and Repairs
  • Web Design
  • Software Development
  • Safety and Hazard Management

Customer Service & Communication

  • Customer Service Delivery
  • Inbound Call Management
  • Email Correspondence
  • Live Chat Support
  • Complaint Resolution
  • Customer Inquiry Resolution
  • Outbound Calls
  • Follow-up Calls
  • Telemarketing
  • Effective Communication
  • Interpersonal Skills
  • Client Relationship Management

Teaching & Development

  • Curriculum Development
  • Student Assessment
  • Lesson Planning
  • Technical Instruction
  • Mentoring
  • Pedagogy

Interests

Reading

Engineering

Customer Service

Interacting with people

Travelling